FAQ
About The New School of Finance™
1. What is advice-only or fee-for-service financial planning?
The only way to get unbiased financial advice. Financial institutions make money from the products they offer you like insurance, mutual funds, or credit. When you sit down with an advisor who is selling these products, it’s impossible to get 100% unbiased financial advice.
Advice-only or fee-for service financial planners only get paid for their time and do not make money off of you from products. This is NOT THE SAME as fee-based advisors. Read more here
2. Why should I pay to see you when there is so much info on the interwebs?
Googling doesn’t always help to provide the right financial solution. It’s kind of like self-diagnosing on WebMd – it can make things look worse or better than they are. Also, you may get bad advice. Most financial bloggers and journalists are NOT Certified Financial Planners and likely don’t see clients at all. Lastly, there isn’t a one-size-fits all solution for finances. You need someone to take a look at your entire situation and come up with a unique strategy that works specifically for you.
About Booking Meetings
1. I want two services (like Investment and Financial Planning), do I have to make two separate appointments?
Nope! Just let us know when you are booking and we will work something out for a discounted rate so you don’t need to pay the full price for two separate meetings.
2. Can I reschedule my previously booked meeting?
Yes! Have a look at the online calendar again and get in touch to get rebooked!
3. Do you work evenings? I work 9 – 5.
We offer late-day (4pm start time) appointment time slots each week However, these book out quickly so you may have to wait several weeks for an appointment. If you’re able to take an hour or so off work for lunch to make a day-time appointment, you will likely be able to get in much sooner. You can just say you have a doctor’s appointment. : )
4. Are meetings online or in-person?
All of our meetings are currently done remotely via video conferencing software.
5. Nothing on your calendar works with my schedule.
Email us at info@newschooloffinance.com. We will figure it out. But… please try to find something that possibly could work. We can’t guarantee that we can accommodate!
6. What is your cancellation policy?
We no longer collect deposits in advance of financial planning sessions and do not charge any fees to clients if they reschedule or cancel their session. We do kindly ask that you give us as much notice as possible if you need to reschedule so that we may attempt to fill your spot :)
About Financial Meetings
1. How long are meetings?
This depends a lot on the type of meeting booked – once you’ve booked we can give you an idea of how long your type of meeting usually runs. That said, every client is different and so the length of meeting does vary from person to person – we want to make sure we knock it out of the park for you!
2. What are the customized notes?
We take detailed notes the entire time of our session so you don’t have to. If you’d like to purchase this option, after our meeting, we will send you a customized budgeting tool and a detailed summary of your plan, recommendations and a TO DO list of action items to move you forward! If you want to take your own notes, you can! Don’t worry, we will be very specific when laying out an ACTION ITEM for you to write down.
3. What do I need to prepare?
This will depend on the type of meeting. Typically, you will need to fill out documentation that we will provide and return those documents to us before our meeting for analysis. If we require additional information (depending on the type of meeting) we will let you know well in advance.
To have with you: A notebook and pen or your laptop – unless you wish to purchase customized notes and action plan.
General Info
1. How do I pay you?
Payment by e-transfer or cheque is preferred. If you need to pay with a credit card, please let us know and we can send you a Paypal link.
2. Where can I mail a cheque?
Our mailing address is 51 Wolseley Street, Toronto, ON, M5T 1A4.
3. Does ketchup belong in the fridge or the pantry?
Pantry*
*Not all New School planners agree with this answer